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May 17, 2008 Edition |
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Joint Venture Allows Financial Advisors to Outsource Client Retention
Feb 07, 2008
FAcontact will contact the advisor's clients by phone once every three months and by personalized direct mail once every 3 months. The phone calls are designed to insure that the advisor knows of any client desires early, knows of opportunities for additional business, and knows of pending life changes. The calls also cement the client relationship with systematic contact and brings the advisor a significant increase in referrals. Advisors may also supplement the high-touch program offered by FAcontact with a monthly email newsletter specifically designed to have the client contact the advisor. The 8 annual contacts using FAcontact plus the 12 annual email newsletters from Javelin marketing result in 20 "touches" per year. Now, time-starved advisors have no excuse not to keep in regular contact with their clients. FAcontact is a joint venture between Customer Management Systems (www.cmsdealer.com) and Javelin Marketing (www.javelimarketing.com). Customer Management Systems operates client retention programs for auto dealers and Javelin Marketing specializes in rapid business growth systems for financial advisors. FAcontact is a product that combines Javelin Marketing's knowledge of how to build the business of financial advisors with the client retention systems developed by CMS. ### Keywords: financial advisor,client retention,client referrals Business » Marketing |
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